The Knack Outlet Store is where you will find huge savings on limited quantities of discontinued items and fully-functional factory seconds.

"Factory Seconds" products are Knack Packs that went through our rigorous quality assurance process and had some minor cosmetic imperfections. These imperfections have no impact on the bag’s function or durability.

Discontinued products are a few left-over, first-quality, Knack Packs that we are now offering at a very special price while quantities last.

Please note, Knack Outlet Store products items are sold “as is” and they will not be eligible for returns or exchanges.

About Knack

Knack sprang from the simple observation that too many people were carrying too many bags at the same time. This aha moment spurred our passion to live a One Bag Life. So we pulled together a dedicated group of frequent travelers and bag enthusiasts––from Tumi, Coach, North Face, Samsonite, and eBags––to create the one bag that’s clever enough to replace two.

EXPANDABLE BACKPACKS FAQs

Would you give a quick recap of the difference between Series 1 and Series 2?

The best way to explain the difference is Knack took the outside organizational pockets on the Series 1 and put them on the inside for the Series 2. So the Series 2 has one utility pocket for pens, cards, phone, glasses, etc. and the backpack section pocket for tablets, cords, and chargers, etc. Whereas the Series 1 has outside access to a sunglass/phone pocket, a cord/charger pocket, and a utility pocket.  It really comes down to personal taste.  Some customers like the multiple pockets on the Series 1 and some don't. The only other differences are small. The Series 2 has a side handle so you can carry it like a briefcase and the Series 1 doesn't. The utility pockets for each style are also set up differently. If you would like a deeper discussion, please check out our blog  Series 2 Blog.
Do all your Knack Packs come with loops for attaching waist belts?

Our medium and large Knack Packs now come with the loops, enabling you to attach the waist belt. Our Large Series 2 is shipped with the waist belt included.  For the other sizes and styles, the waist belt is available for purchase on our site. When your Knack is fully expanded and packed out, the waist belt is great for distributing the weight from your shoulders to your hips.
Are Knack Packs machine washable?

Knack Packs are not machine washable or machine dryable. Both of these actions can damage the water-resistant treatment applied to the fabric.
If I cannot machine wash my Knack Pack, how do I clean it?

Our medium and large Knack Packs now come with the loops, enabling you to attach the waist belt. Our Large Series 2 is shipped with the waist belt included.  For the other sizes and styles, the waist belt is available for purchase on our site. When your Knack is fully expanded and packed out, the waist belt is great for distributing the weight from your shoulders to your hips.
Just received your Knack Pack and I can’t find the shoulder straps?

Don’t worry they are there 😊. Behind the top carry handle of your Knack Pack, you will see 2 flaps. The second flap, over the memory foam backing covers an opening or zipper (depending on which style you have) inside the zipper or opening you will find the shoulder straps. Our Knack Packs are shipped with the sternum straps stowed in the mesh pocket, in the backpack section of the bag, underneath the Knack logo.
Are all your Knack Packs customizable?

Yes! All our Knack Packs are able to be embroidered on the front panel or for a subtle, smaller logo, the bottom of the padded part of the shoulder strap.