FAQs : Shipping Options

US Shipping Options
While shipping in the US for orders over $50 is always free, sometimes we offer free shipping on all orders regardless of size. There are several shipping options depending on your order size. Shipping costs for various options are automatically calculated prior to submitting your payment information. To view shipping costs, simply add items to your cart and proceed to the checkout page.

Canadian Shipping Options
Shipping in Canada depends on order size although we do offer free shipping promotions from time to time. Shipping costs for various options are automatically calculated prior to submitting your payment information. In addition, Canadian customers will be responsible for additional fees and duties collected by Canada Post (approximately $70 CAN). To view shipping costs, simply add items to your cart and proceed to the checkout page.

International Shipping
At this time we are excited to announce Knack now ships to Australia, France, Germany, Singapore, Sweden, and the United Kingdom, in addition to the U.S. and Canada. For customers outside of these areas, please consider using a freight forwarder from the following list, Freight Forwarders, to handle the shipping of your international order. There is an additional cost to this option.

Shipping Timing
All orders received before 12:00PM EST on Monday through Friday will be processed and shipped from our New Jersey warehouse that day. Orders received after 12:00PM EST on Monday through Friday, or orders received on Saturday, Sunday or a US Holiday, will be processed and shipped the next business day.

After being processed, orders will arrive within these delivery estimates based on your location and selected shipping method. We do not offer Saturday delivery.

UPS Sure Post (business days)
UPS Two Day Air (business days/no weekend or holiday delivery)
UPS Next Day Air (business days/no weekend or holiday delivery)
United States (except Hawaii, Alaska and PR)
2-6
2
1
UPS Sure Post (business days)
UPS 2 Day Air (business days no weekend or holiday delivery)
UPS Next Day Air (business days no weekend or holiday delivery)
Puerto Rico, Hawaii and Alaska
13-14
2
1
USPS Priority Mail (business days)
Canada Canadian customers will be responsible for additional fees and duties collected by Canada Post (approximately $90 CAN)

Up to 15 business days

Standard shipping Service (business days)

Express Shipping Service (business days no weekend or holiday delivery)

Australia, Germany, Singapore, Sweden, and United Kingdom

6-14
2-5

If you have any questions about shipping, please feel free to contact us for assistance.