We made it very easy for you to return your Knack laptop backpack, packing cube or accessory. Simply go to the Returns page and follow the return process there. For orders returned from the US, we even cover return shipping costs. Also to help our customers get a jump on their holiday shopping, purchases made on or after November 15th, 2020 until December 23rd, 2020 are eligible for return up until January 15th, 2021.
For returns from Canada, please ship via Canada Post to Knack Inc, c/o Barrett Distribution, 301 Cottontail Lane, Somerset, NJ 08873.