If your order was shipped to a location in the U.S., within the last 30 days, simply go to the Returns page and follow the return process there. For orders returned from the US, we even cover return shipping costs.
If your order was shipped to a location in Canada, simply go to the Returns page and follow the return process there. Please ship returns via Canada Post to Knack Inc, 2290 Pawtucket Ave., Est Providence, RI 02914. Canadian customers are responsible for return shipping costs.
If your order was shipped internationally, please send an email, including your name, order number, and reason for return to internationalreturns@knackbags.com. We will review the request and respond with further instructions. Please note return shipping costs will be deducted from your refund. At this time, return shipping labels can only be generated using Express Level Shipping Service.https://knackbags.com/pages/returns